Last updated: 22nd March 2026

INTRODUCTION

  • Our website: https://appforanswers.com
  • Our mobile applications (iOS and Android)
  • Our web-based dashboard for businesses and users

App For Answers (“we”, “our”, “us”) operates a platform available via:

The platform enables users to submit queries and receive responses from businesses.

This Privacy Policy explains how we collect, use, store, and protect your information when using our website, mobile app, and dashboard.

By using App For Answers, you agree to this Privacy Policy.


INFORMATION WE COLLECT

1. Information You Provide

Users

We collect only the information required to create and access your account:

  • Email address
  • Authentication method (Apple, Google, or email login)
  • Messages and queries submitted through the platform

Businesses

We collect the information you choose to provide, including:

  • Company name
  • Email address
  • Phone number
  • Website URL
  • Business signature content
  • Logo (if uploaded)
  • Responses to user queries

2. Authentication Data

We support account access via:

  • Apple Sign-In
  • Google Sign-In
  • Email and password

We store only the data necessary to authenticate your account.

3. Messaging and Communication Data

  • Messages submitted by users are stored within our system
  • These messages are shared with relevant businesses on the platform
  • Businesses may respond directly to users
  • Message threads are stored to enable communication and service functionality

4. Device Information

We collect limited technical data:

  • Device identifier (used for notifications and app functionality)

We do not collect detailed device tracking data.

5. Notifications

We use push notifications to:

  • Notify users of replies to their queries
  • Notify businesses of new enquiries

You can manage notification settings through your device.

HOW WE USE YOUR INFORMATION

We use your information to:

  • Operate and maintain the platform
  • Enable communication between users and businesses
  • Authenticate accounts
  • Send notifications
  • Improve the app and user experience

MESSAGING AND DATA SHARING

App For Answers is a communication platform.

  • User queries are shared with businesses
  • Businesses may respond directly to users
  • Users and businesses control how they interact

We are not responsible for any communication or activity that takes place outside of the platform once contact details are shared.

WHAT WE DO NOT COLLECT

We are committed to minimising data collection.

We do not collect:

  • Your contacts
  • Your photos or camera data
  • Your precise location (GPS)
  • Background tracking data
  • Any unnecessary personal information

We do not sell your personal data to third parties.

DATA SHARING

We may share information:

  • With businesses (as part of providing the service)
  • With trusted service providers (e.g. hosting infrastructure)
  • Where required by law or legal obligation

DATA STORAGE AND SECURITY

We use secure systems and industry-standard measures to protect your data.

While we take reasonable steps to protect your information, no system can be guaranteed to be completely secure.

DATA RETENTION

We retain:

  • Account information while your account is active
  • Messages and communications as part of the service

You may request deletion of your data at any time.

YOUR RIGHTS

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of your data
  • Request deletion of your data

To exercise your rights, please contact us using the details below.

WEBSITE USAGE AND COOKIES

When you visit our website, we may use standard technologies such as cookies to:

  • Improve website functionality
  • Understand general usage patterns
  • Enhance user experience

You can manage cookies through your browser settings.

FUTURE FEATURES

We may introduce additional features in future, including:

  • Location-based services (e.g. finding local businesses)
  • File or image uploads

If these features are introduced, this Privacy Policy will be updated accordingly.

THIRD-PARTY SERVICES

We use third-party providers for authentication:

  • Apple
  • Google

These providers may process your data according to their own privacy policies.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

Any updates will be posted on this page.

OUR DETAILS

If you have any questions about this Privacy Policy or your data, please contact:
Email: support@appforanswers.com